Terms of Use
These terms govern your use of BCU's website, mobile app, and member services. By creating an account or using our services you agree to these terms.
Membership & eligibility
BCU is a member-owned cooperative. To join you must be at least 18 years old, resident in Nigeria, and able to complete our identity verification.
Your access to balances, deposits, withdrawals, and loans depends on your KYC tier, which follows Central Bank of Nigeria guidance.
Your account
You are responsible for keeping your login credentials confidential and for all activity on your account. Notify us immediately of any unauthorised access.
BCU staff will never ask you for your password or one-time passcode. Treat any such request as fraudulent.
Deposits & withdrawals
Deposits made to your dedicated reserved account are credited automatically once confirmed. Amounts exceeding your tier limit may be held until you upgrade your tier.
Withdrawals are subject to review and per-tier daily limits. While a withdrawal is pending, the amount is reserved from your available balance.
Loans & credit
Loan products require a qualifying KYC tier, credit score, and minimum locked savings held for a minimum period. Interest is charged on a reducing balance at the published rate.
Failure to repay according to your schedule may affect your credit standing and your access to future facilities.
Limitation of liability
We provide our services with reasonable care and skill but do not guarantee uninterrupted availability. To the extent permitted by law, BCU is not liable for indirect or consequential losses.
Changes to these terms
We may update these terms from time to time. Material changes will be communicated in advance, and continued use after the effective date constitutes acceptance.